Help & support
Which lash type do I need?
Professional extensions, strip lashes and cluster kits have different application methods. Compare the actual product type and ask us to confirm the right specification.
How do I request samples?
Use the sample request page. We confirm the contents, quantity, fees and delivery before payment.
Can I order wholesale or custom packaging?
Yes. Submit your category, quantities, specification and packaging requirements through our wholesale page.
Where can I find delivery and returns information?
Read Shipping & Delivery and Returns & Refunds. Order-specific details must be confirmed before payment.