Shipping & Delivery

Destination and shipping cost

Delivery availability, carrier and cost depend on the selected item, order quantity and destination. No sitewide free-shipping promise applies. Online orders must show a supported shipping method before payment; quoted orders require written delivery confirmation.

Preparation and transit

Sample preparation, custom manufacturing and carrier transit are separate stages. We confirm the estimated schedule for your selected products and destination before an order is accepted. Do not rely on old promotion delivery promises.

Taxes and import charges

Tax and import-charge arrangements depend on destination and the agreed trade terms. Review the checkout or written quotation for the applicable charges before payment.

Tracking and help

Once shipping information has been added to an order, use Track an order. Contact our team if tracking is not yet available.